Last updated: July 2025

Knight Practice Administrators (“KPA”, “we”, “us”) is committed to protecting the privacy of individuals and practices who use our services or visit our website.

1. INFORMATION WE COLLECT

We may collect the following types of information:

• Contact details (name, phone number, email address)

• Practice-related information (practice name, province, specialty)

• Website usage data (cookies, analytics)

• Any information submitted via forms on our website

2.  USE OF INFORMATION

We use collected data to:

• Provide and improve our services

• Respond to enquiries and support requests

• Manage and process demo bookings

• Maintain communication with clients and prospects

3. HANDLING OF MEDICAL & BILLING INFORMATION 

KPA understands the sensitivity of healthcare and billing data. While we primarily support administrative functions, any access to patient-related or financial information is strictly used for service delivery. We:

• Handle data in compliance with the Protection of Personal Information Act (POPIA)

• Do not sell, rent, or misuse client or patient information

• Ensure staff are trained to uphold confidentiality

• Use secure platforms and processes when handling data

4. COOKIES & TRACKING

Our website may use cookies to improve functionality and collect analytics. You may opt out by adjusting your browser settings.

5. THIRD-PARTY TOOLS

We may use third-party services (e.g. Google Sheets, WhatsApp, CRM tools) as part of our service delivery. We ensure all providers are reputable and align with data protection standards.

6. YOUR RIGHTS

You may request to:

• Access or correct your information

• Withdraw consent

• Request deletion of your data

7. CONTACT US

For questions about this Privacy Policy, contact:  Email:vaughn@knightprac.co.za or Phone: 010 020 3928.